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• Uncovering Hidden Fees - Part VII |
Uncovering Hidden Fees - Part VII: "Taking Control"
Can you control fees? Certainly, here's how you
can do it: First of all, remember, "Nothing is EVER free." This is
business. Every provider has a profit model. They all have targeted
markets determined by size of plan assets, size of participant pools and,
most commonly, size of the average account balance.
If you fit their target market, you're on the
first step to success.
"Great," you
say, "how do I find that out?" Start with a simple question: "Are we in
your 'sweet spot'?" (I hate the phrase "sweet spot" but everyone seems to
use it so, hate it or not, go with it! At least they'll
know what you mean!)
Over the years
I've learned that providers, or vendors, know where they fit; where they
can compete and make money; what kind of plans they prefer. Some will tell
you straight out, "You're too small (or, more rarely, big) for us."
Great! Don't be offended. They've just done you a favor. It's when you're
told, "You're just the right size" that the real work begins.
There
is no absolute, standard pricing for 401(k)s. The range can be tremendous
and, no matter how unprepared you may feel, or how comfortable a vendor
makes you feel, you have to thoroughly analyze each with the competence
and judgment of an expert in the field. That's ERISA's "expert standard:"
For you, a major event; for me, an everyday task.
Recently, a plan
with $2 million in plan assets, 40 participants and a nice average account
balance of $50,000 had a problem: Due to an acquisition, they were about
to have a dramatic increase in eligible employees they feared would make
their costs balloon out of sight. They'd contacted a couple of the big
names on their own who confirmed their fears. Not sure what to do, they
called a colleague who, in turn, called me.
We
contacted ten providers, using a proprietary system we call "90-10-10"
(more on this in my next column), including their current
provider. We went "blind," meaning we didn't tell the vendors the name of
the plan. As often happens, that provider, like several competitors, came
back to us with much lower pricing: Waiving all conversion and
installation fees, cutting recordkeeping cost by 25%, guaranteeing broad
enrollment and education support. In short, based on how we presented
this plan to them, they knocked off thousands of dollars in fees and
promised to provide resources they hadn't offered before. Were they the
lowest bidder? No, but they came pretty close and, had the sponsor been
willing to tango, we would have had two or three ready to fight for their
business. It's a nice place to be.
Knowing the "sweet spot" is
helpful. Knowing how to position your plan, and how to play vendors for
their best package, is necessary as well. Next, we'll lay out a process
that works for us and can work for you. We call it "90-10-10."
The accuracy and completeness of this article are not
guaranteed. The opinions expressed are those of the author(s) and are not
necessarily those of Wachovia Securities or its affiliates. The material
is distributed solely for information purposes and is not a solicitation
or an offer to buy any security or instrument or to participate in any
trading strategy.
Edward
M. Lynch, Jr. is a Senior Vice President - Investment Officer with Dietz
& Lynch Financial Strategies Group of
Wachovia Securities in Newburyport, Massachusetts. For more information,
please call Mr. Lynch at 877-609-8476. Wachovia Securities, LLC, member
NYSE/SIPC.
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